DOO “Vodovod i kanalizacija Budva” respects the privacy of users of the “Vodovod i kanalizacija Budva” mobile application.
This Privacy Policy explains what data may be collected, how it is used, and how users can contact us regarding privacy and data deletion requests.
Data We Collect
The application may collect or process the following data:
- name and surname,
- email address,
- phone number,
- address or consumer/account-related information,
- user ID or account identifier,
- device identifier or notification token,
- photos or files submitted by the user through online forms, when the user chooses to submit them.
Purpose of Data Use
The collected data is used only for app functionality, including:
- user sign-in and account access,
- displaying water utility account information,
- showing bills, debt and consumer data,
- sending notifications and important service information,
- processing user-submitted forms and requests,
- improving communication between users and DOO “Vodovod i kanalizacija Budva”.
Data Sharing
We do not sell user data.
User data is not shared with third parties for advertising or tracking purposes. Data may be processed through service providers used for application functionality, hosting, notifications, authentication or database services.
Photos and Uploaded Files
If a user submits a photo or file through a form, that content is used only for the purpose of processing the submitted request.
Tracking
The application does not track users across apps or websites owned by other companies and does not use user data for third-party advertising.
Data Security
We apply reasonable technical and organizational measures to protect user data from unauthorized access, loss or misuse.
Data Deletion
Users may request deletion of their account and associated data by contacting us through the official website or by email.
Contact
DOO “Vodovod i kanalizacija Budva”
Website: https://vodovodbudva.me/
Privacy Policy: https://vodovodbudva.me/politika-privatnosti-app/